The rental pocket WiFi device package I have received is damaged / has missing parts. October 31, 2024 10:33 Updated Please contact us immediately. Related articles How much is the compensation if I lose/break the devices? - Short-term Travel Pocket Wifi I lost the device or parts (things other than the return envelope, such as Pocket WiFi / Cable etc...) Is it tax free? / Can I get a tax refund? - Short-term Travel Pocket Wifi What are the actual speeds of the Travel WiFi? How much does the WiFi insurance cover?