If you are a U.S. Military member signing up for Pocket WiFi Plan (Card Payment - Delivery, Counter Pickup) or you are picking up the product at any of the counters listed below:

A photo of your US passport/ID verification document is sufficient for the application. 

We do not accept driver licenses issued outside of Japan. 

Please understand that we usually need our customers to upload some kind of document for inspection. However, if you feel uncomfortable uploading it, please contact us.

You may stop by the our partner offices to pick up the order.
※Pre-order is required for except Shinjuku Office.