In order to know what stage you are at, please kindly follow the steps below.

1. To check if you have successfully completed the application.

If you have completed the application, you should have received an email with the following title.
※ Please check the email junk folder as well.

Email Title : Application has been completed. (Sakura Mobile)

2. To check if we have approved your application.

It may take up to a few days for us to check your document and approve your order.
Once the application has been checked and approved, we will send you an email with the following title.
※ Please check the email junk folder as well.

Email Title : Your order (OOOO-OOOOOO) has been authorized

3. To check if we have shipped out your SIM/WiFi.

After we have approved your application, the next step will be for us to ship the SIM/WiFi to you.
The SIM/WiFi will usually be shipping a few days before the requested pick up date.
After we have shipped the SIM/WiFi, we will send you an email with the following title.

Email Title : Your order (OOOO-OOOOOO) has been shipped

4. To check the shipping status.

After we have shipped the SIM/WiFi, it should arrive on the request date (or 1 days before).
However, if it does not arrive, you will be able to check the current status of the package.
If you can check the above email with the email title : "Your order (OOOO-OOOOOO) has been shipped", then you should be able to find the details and instructions to check your package.