How to check if your phone is unlocked / SIM-free

You can check with your current service provider or the shop where you purchased the device. Please note that we are not responsible for unlocking your device.

*For iPhone users:

You can check it from your Settings page.

Go to Settings > General > About > At the middle-low page, you see "Carrier Lock."
If it says "No SIM Restrictions," you should be able to use eSIM(s) from any carrier provider.
However, if it says "SIM locked", your phone is a carrier-locked device, and you cannot use any eSIM(s) including ours other than your original carrier provider's.

*For Android users:

You can contact where you purchased your device to see if it is carrier-locked.

How to check if your phone supports the eSIM function

If your device has an EID number on the Settings page, that means your device supports the eSIM function.

To find an EID number on your device, please check the following page: Where do I find the EID number on my phone?