If you make a monthly order with us and choose the payment method Smart Pit Payment (Paying in the convenience store), you will have to pay a Deposit in addition to the one-time registration fees at the time of the product delivery.
Kindly be assured this deposit is to cover your future payment; in other words, it will cover bills you will need to pay regardless. Specifically, the deposit will cover the last two bills of your contract when you terminate it.
For the Voice + Data eSIM, the deposit will be 20,000 JPY.
For Data ONLY eSIM / Pocket WiFi, the deposit will be 2 months' worth of the plan's monthly fee.
For example, if you order the 30 GB Wifi plan, the deposit will be 5,478 JPY x 2 = 10,956 JPY (Including tax)
Due to the billing cycle, there will be unpaid bills after you terminate the contract.
Below is an example of the billing cycle.
| Usage Month | Billing (invoice sent to your email) | Payment (Smart Pit) |
| January | End of February | Between 1st - 10th March |
| February | End of March | Between 1st - 10th April |
| March | End of April | Between 1st - 10th May |
| April | End of May | Between 1st - 10th June |
| May | End of June | Between 1st - 10th July |
| June | End of July | Between 1st - 10th August |
| July | End of August | Between 1st - 10th September |
| August | End of September | Between 1st - 10th October |
| September | End of October | Between 1st - 10th November |
| October | End of November | Between 1st - 10th December |
| November | End of December | Between 1st - 10th January |
| December | End of January | Between 1st - 10th February |
As you can see, the bill is always paid 2 months later.
For example:
When returning home on March 15th (cancellation of the contract will be at the end of March since we do not prorate the last month)
January usage fee → Can be paid from March 1st to 10th
February usage fee → Must be paid between April 1st to 10th, but since you are not in Japan anymore, you cannot pay the fee at the convenience store in Japan
Usage fee for March → Must be paid between May 1st to 10t,h but since you are not in Japan anymore, you cannot pay the fee at the convenience store in Japan
Refund of the deposit (Voice + Data eSIM plan)
The last 2 months' fees will be deducted from the deposit, and the remaining amount will be refunded to your Japanese Bank Account about 1.5 months after your termination month.
**There will be columns to enter your Bank information in the termination form when you want to terminate your contract/issue an MNP.
If you do not have a Japanese bank account, we can refund you via a Paypal account (Please be advised that you will have to pay transaction fees, which is about 4%)
For example:
When returning home on March 15th (cancellation of the contract will be at the end of March since we do not prorate the last month)
January usage fee → Can be paid from March 1st to 10th
February usage fee → Must be paid between April 1st to 10th, but since you are not in Japan anymore, you cannot pay the fee at the convenience store in Japan
Usage fee for March → Must be paid between May 1st to 10th, but since you are not in Japan anymore, you cannot pay the fee at the convenience store in Japan
The usage fee for February and March will be deducted from 20,000 JPY and refunded in mid-May (1.5 months after the cancellation date, which is March 31st).
Refund of the deposit (Data ONLY eSIM plan)
As we have 2 months' worth of deposit from you, the last 2 monthly fees will be covered with the deposit.
Therefore, you will not receive a refund for the deposit. You also will not need to pay for the last two months of your contract.
For example, if you terminate the contract in June, you do not need to pay for June or May.
