You can pick up the order at our partner counter in Narita, Haneda, and Kansai International Airport.

For airport pick-up counter locations, please refer to the airport pick-up counter locations page.

If you chose to pick up the order at the post office at the airport, it is not possible to do that after the post office's operating hours. Most post offices are open from 9:00 - 17:00.

Please look for more details on the Pickup & Return page or contact us if you have any concerns.