For our travel SIM card/eSIM/pocket WiFi and Monthly SIM card/eSIM/pocket WiFi, you can pick up the order at our partner counter in Narita, Haneda, Kansai, and Fukuoka International Airport.
For airport pick-up counter locations, please refer to the airport pick-up counter locations page.
If you choose to pick up the order at the post office at the airport, it is not possible to do that after the post office's operating hours. Most post offices are open from 9:00 to 17:00 on weekdays.
Please look for more details on the Pickup & Return page or contact us if you have any concerns.