If you are paying the monthly fee by credit/debit card, and applying for Data SIM or Pocket WiFi, it will be delivered to your mailbox, so you do not need to be present.
However, you will need to be present to sign for the package if you order a Voice SIM.
If you are paying the monthly fee by Smart Pit card, you will have to be present to receive the package in person since you will have to pay for the fee (deposit + activation) upon receiving the package.
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