It depends on the product and the payment method that you have chose. See below.

You must be present to receive ↓

・Voice+data SIM card/eSIM (for all payment methods)

・Data Only SIM card (SmartPit payment) :

You do not need to be present to receive ↓

・Data Only SIM (Card payment):
The package can be dropped into your postbox. **depends on your location

※For SmartPit (Cash payment), you need to be present to pay for the initial fee + deposit at the time of delivery.