If you are a U.S. Military member signing up for Data Only SIM/Pocket WiFi Plan (Card Payment - Delivery, Counter Pickup) or you are picking up the product at any of the counters listed below:
A photo of your US passport is sufficient for the application.
If you would like us to ship a Voice+Data SIM card to your address (outside of the base):
Please upload a photo of your US passport and a copy of an official document to prove your Japanese address (e.g. utility bill - water/electricity/gas).
We do not accept driver licenses issued outside of Japan.
You may stop by the following offices to pick up the order.
※Pre-order is required for except Shinjuku Office.
・SHINJUKU OFFICE(Near Shinjuku Station) → MAP
Office hours: Mon-Fri 10:00 – 14:00 (We have shortened our office hours to avoid risks)
・YOKOSUKA PICKUP COUNTER(Near Yokosuka Central Station) → MAP
Office hours: Mon, Tue, Thu, Fri 10:00 – 18:00 / Sat 10:00 – 16:00 / Wed, Sun, Federal Holidays Close
・YOKOTA PICKUP COUNTER (Near Fussa Station) → MAP
Office hours: Open 7 days a week 9:00 – 21:00
・IWAKUNI PICKUP COUNTER (Near Marine Corps Air Station(MCAS) IWAKUNI) → MAP
Office hours: Thu, Fri 10:00 – 17:00 / Sat 10:00 – 16:00 / Sun, Mon, Tue, Wed, National Holiday(Japan) Close
・SASEBO PICKUP COUNTER (Near from Back Gate)→ MAP
Office hours: Weekdays 9:00 – 17:00 / Sat, Sun, American Holidays Close
・OKINAWA OFFICE (Near Camp Foster) → MAP