The installation method depends on the type of installation required, which is determined by the available equipment and the specific conditions of your building.

Even if your residence doesn't have an internet port, many buildings already have internal wiring prepared for fiber internet. In such cases, installation can be as simple as adding a port to your room, with no need for screws or drilling holes.

If there is no existing fiber equipment, installation may need to be carried out from the external telephone line. In such instances, we always contact the building management for approval before making any modifications. If management does not approve, we avoid using screws or drilling holes. In many cases, installation is possible with no physical modifications.

The installation work will be performed by a contractor hired by NTT. The optical fiber is pulled into the residence from utility poles or from the building's existing fiber equipment. Depending on the situation, the fiber line may be routed through existing telephone wiring or piping, the air conditioning duct, or, if necessary, a small hole may be made to pull the line into the room.

We will be ready to provide English-Japanese interpretation support via the phone should it be required on the day of installation.