Depending on the situation of the customer's residence/building, the installation may be carried out by a contractor hired by NTT, or the construction may be carried out by NTT.

For physical installations, it will be necessary to be present, so we will inform you if this is necessary when we contact you to schedule the installation date.

For remote installations, it will not be necessary. The rental home gateway device will be sent to your residence and you will then set up the device. The remote setup will occur on a specified date.