*This article applies to our online orders for short-term travel SIM cards/eSIM/WiFi products.
We do not provide a 5G Travel SIM card/eSIM/WiFi at this time.
There are a few reasons why do we not provide a 5G network for our short-term Travel products:
1. Limited Coverage: 5G network coverage is still limited in many areas in Japan.
2. Additional Costs: enabling a 5G network would incur extra costs.
3. Device Compatibility: Many international smartphones are not compatible with Japan's 5G network frequency.
While it is possible for us to provide a 5G network connection, we believe providing a 4G network for our travel-related products ensures a more reliable and comfortable experience for our customers.
Therefore, our Travel SIM and eSIM products are designed to support 4G only at the moment.