If you have enough points, you can exchange them for the following items.
*The points you received will expire after 1 year if remain unused.
STEP BY STEP ------------------
Step 1. Log in to your [Sakura Mobile My Page] account.
If it's your first time to log in to the [Sakura Mobile My Page], kindly refer to this article on How to log in to [Sakura Mobile My Page] for the first time?
Step 2. After you log in to your Page, kindly click on the three dots on the upper right as shown in the picture below.
Step 3. Click on the Sakura Points banner > Exchange points to access the [Sakura Mobile Online Store] login page.
Similar to [Sakura Mobile My Page], you need to set the password for this site when you log in for the first time. The email address is the same as the email address you used to apply for Sakura Mobile.
1. Click on the Sakura Points banner > Exchange points to access the [Sakura Mobile Online Store] login page.
2. Click on "Lost your password" to set your password for the [Sakura Mobile Online Store].
Enter the same email address as the one on [Sakura Mobile My Page] > Reset Password > An email will be sent to your email address.
3. Check your mail and click on the link on the email to update your password.
4. Login with the password you have just set.
Confirm point usage/exchange points
1. After logging in, find the menu on the top of the screen (top right on mobile devices) and expand.
2. Click on "Point redemption page" > Choose the item > Add to cart > View cart
2. On the check-out page, please click on "Apply Points". The total will be changed to ¥0 > Proceed to Checkout > Place order
3. You will receive a notification email of the order you have just made using points.
4. Reward timing: We will contact you on the 15th or the end of the month to inform you of the item you exchanged.
We hope this article has been helpful. Please feel free to contact us if you need any assistance.