The type of rental Pocket WiFi we provide is determined by the area of your residence where the internet will be installed. Depending on the coverage, the rental Pocket WiFi type will differ.

By reading the following conditions (for your specific payment type) and requesting a rental Pocket WiFi in the email we sent, you are agreeing to the following conditions.

Please be sure to read the following carefully and respond to our email. Please view the information about the payment method based on the payment method you selected for the home internet service.

Rental Pocket WiFi Conditions

1) The Sakura Fiber Internet contract will begin when the rental Pocket WiFi is delivered to the customer. This means that the monthly fee will begin on that date (The first monthly fee is prorated.)

2) We ask that the customer returns the Pocket WiFi device once the installation has been completed. If the device is not posted within 5 days after the installation, a daily fee will be incurred. * After 5 days, the daily fee will occur from the next day of the installation to the day you post the pocket wifi. (We confirm the posting date on the Japan Post Tracking system.)(The cost per day is prorating the monthly fee of 7,128 JPY.)

3) In the event that the installation is not completed successfully and/or the customer wishes to cancel before the order submission, the charges for the Pocket WiFi device will be calculated at a daily rate for the number of days starting from the day the device was received to the date it is posted.

4) If we have not heard from you in a while, please note that the plan will automatically be changed to the Monthly Pocket WiFi plan. *The registration fee of 5, 500 JPY will be charged at the same time and the minimum usage policy is 3 months.

5) There is no determined fair usage policy applied for the service. As for the amount of data, we technically cannot say that it is unlimited. Extreme usage may signal a flag to the provider. (Extreme amounts of continuous data over a period of time.) For the average user who is watching videos, working from home, playing games, etc. (normal internet usage), there should be no problems. 

6) If the Pocket WiFi is damaged/lost, there is a damage fee and a lost fee of 30,000 JPY.

7) If any of the accessories are damaged/lost, the lost fee(s) will be charged for the accessories. 

8) The rental Pocket WiFi which we provide is meant to be a support device until the installation date.

Please let us know if you wish to rent a Pocket WiFi device. Once we receive confirmation, we will proceed with providing instructions and steps to receive the device. 

※ Rental Pocket WiFi devices will be prepared and shipped during weekdays due to the operation schedule. (No weekend/holiday shipping.)

Payment Methods

① For Credit/Debit Card Payment

We ask that customers register their Credit/Debit Card using the link we will provide. Once we receive confirmation that the Credit/Debit Card has been registered, we will send the Pocket WiFi device. 

(We will send the link when we receive confirmation that they wish to proceed with the rental)

※If you are a Sakura Mobile user and have already registered your Credit/Debit Card, then we will send the rental Pocket WiFi once we have received your confirmation of the following conditions. 

② For CASH (Smart Pit) Payment

We require a 2-month deposit (6,480 JPY + 10% tax = 7,128 JPY x 2 = 14,256 JPY) for the Sakura Fiber Internet in order to rent a Pocket WiFi device.

The customer will pay the payment to the delivery person (Cash on delivery) when the rental Pocket WiFi is delivered.  This is the deposit that will be used for the Sakura Fiber Internet, you will not need to pay this deposit later on when the home internet has been installed.

Delivery Date and Time (For CASH - Smart Pit Payment)

If you wish to continue with the rental, please let us know what date and time you would like to have the delivery company visit your residence to pick up the Cash on Delivery and deliver the rental Pocket WiFi device.

9 AM - 12 PM
12 PM - 2 PM
2 PM - 4 PM
4 PM - 6 PM
6 PM - 8 PM
7 PM - 9 PM

Please let us know if you wish to rent a Pocket WiFi device. Once we receive confirmation, we will proceed with providing instructions and steps to receive the device. 

※ Rental Pocket WiFi devices will be prepared and shipped during weekdays due to the operation schedule. (No weekend/holiday shipping.)