FOR TRAVEL SIM / WIFI
Plans for Travelers & Visitors in Japan
DELIVERY
- Do you ship overseas?
- Do you deliver to a residence / my friend's house in Japan?
- When should I order?
- Is expedited shipping available?
- Can I pick it up at the airport?
- Do you accept cash on pick up?
RETURN (ONLY for WIF)
Airport Pick up / Return
- If I missed my package at the airport, can you forward the package to my hotel / accommodations?
- Do you accept cash on pick up at airport post office?
- Can I pick up your products at the airport tonight / tomorrow?
- Where can I return at airport?
- Where can I pick up it at the airport?
- What do I need in order to pick it up at the airport?
Billing / Payments
Coverage Area / Network related
SIM Card
- Can it be used outside of Japan?
- Can I use the same SIM card in different devices?
- What SIM sizes are available? / Is nano SIM card available?
- Do I need to install APN profile in my iPhone?
- How do I set APN on my device?
- What is APN?
Pocket WiFi
- Can it be used outside of Japan?
- Do I need to purchase SIM card separately?
- Is there any settings required for the Pocket WiFi?
- How do I charge the device?
- How long does the battery last?
- How many devices can connect simultaneously?