TRAVEL PHYSICAL SIM
Plans for Travelers & Visitors in Japan
General Inquiry
- (Travel and Monthly) Is there a promo code I can use?
- [Travel and Long-term SIM card / eSIM / Pocket WiFi] Do your products/services have any student discount offers?
- [Travel SIM/eSIM/Pocket Wifi] Which apps/service can I use?
- Can the short-term travel SIM card be used outside of Japan?
- [Travel SIM Card] What SIM sizes are available? / Is nano SIM card available?
- How do I know if my phone is unlocked or SIM-free?
Application for Travel Physical SIM
Shipping / Pick up
- Can I directly buy a SIM card/eSIM/WiFi at the airport counter?
- If I missed my package at the airport, can you forward the package to my hotel / accommodations?
- Where can I pick up the order at the airport?
- What do I need to pick up my order at the airport?
- Do you do international shipping?
- Can you deliver to a residence / AirBnb / my friend's house in Japan? - Short-term Travel SIM
Initial Setting/trouble shooting for Travel SIM
- [Travel SIM Card] I need to get a PUK code. How can I get it?
- [Travel SIM Card] The SIM card does not work, how do I fix it
- [Travel SIM Card] I did the setup as instructed, but I can not use the internet.
- [Travel SIM Card] Do I need to install APN profile in my iPhone?
- [Travel SIM Card] How do I set APN on my device?
- [Travel SIM Card] What is APN?
Network / Coverage
Travel Physical SIM Management
- I can not make / receive calls
- [Travel SIM Card] How do I check my data usage?
- How do I Top Up?
- How do I extend my rental period for the travel SIM?
- [Travel SIM Card] Can I use the same SIM card in different devices?
- I am confused about unlimited data. What does unlimited data service mean? - Travel SIM/eSIM