FOR SAKURA HOME INTERNET
Monthly Plan for Home Internet
About Our Service
About the Application Process
Billing and Payments
- Discount for the second long-term contract with Sakura Mobile
- How do I check my monthly bills?
- What kind of payment methods are available?
- I do not have a Japanese credit card. Can I use my credit card issued in my country?
- What is the billing schedule like? When will I be billed? (For Credit/Debit Card)
- What is the billing schedule like? When will I be billed? (For CASH - Smart Pit)
About the Installation and Connectivity
- Installation Types
- What type of work is necessary for the fiber line installation?
- Do I need to be present for the installation?
- Can I use my own router?
- What does the port for the internet line look like?
- How do I install the NTT modem and TP-Link wireless router?
Sakura Mobile My Page
Troubleshooting
Rental Pocket WiFi
Cancellation Policy
- How to return the Home WiFi Device
- How to return the rental devices (Home Gateway & NTT Modem)
- Do you require a minimum usage period for the contract?
- How can I cancel the service?
- How to return the rental device (NTT Modem)
- Can I cancel right after the start of my contract?