Sakura Mobile FAQ

  1. Sakura Mobile
  2. Monthly Pocket WiFi
  3. Payment / Cancellation

Payment / Cancellation

  • How do I terminate/cancel my monthly pocket WiFi contract?
  • Can I cancel right after the contract start?
  • [Monthly Pocket WiFi] How do I change payment method?
  • [Monthly Pocket WiFi] How do I change payment from Smart Pit to Credit card?
  • How Do I Check the Credit/Debit Card Information Registered?
  • [Monthly Pocket WiFi] How do I check my monthly bill?
  • What kind of payment methods are available?
  • I do not have a Japanese credit card. Can I use my credit card issued in my country?
  • Do you accept debit cards?
  • [Monthly Pocket WiFi] How do I Update My Credit/Debit Card Information?
  • Can I subscribe without a credit card?
  • [Monthly Pocket WiFi] How do I clear the unpaid bill on [Sakura Mobile My Page] after the due date (Credit Card)
  • What is Smart Pit?
  • What is the deposit? Why is it necessary when applying with the Smart Pit payment method?
  • How Can I Check the Smartpit Card Number on [Sakura Mobile My Page] ?
  • How to use Smart Pit at convenience store (Family Mart)
  • How to use Smart Pit at convenience store (LAWSON / MINI STOP)
  • [Monthly Pocket WiFi] How do I change payment from Credit card to Smart Pit (paying cash at the convenience store)
  • When is the initial fee charged?
  • When is the monthly fee charged?
  • Do you require minimum length of contract?
  • What do you mean by prorate? Is the first month prorated?

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