Payment / Cancellation
- [Monthly eSIM] How do I check my monthly bill?
- How do I terminate/cancel my monthly eSIM contract?
- [Monthly SIM card/eSIM/pocket WiFi] How Can I Check the Smartpit Number on [Sakura Mobile My Page] ?
- [Monthly SIM card/eSIM/pocket WiFi] Do you require minimum length of contract?
- I do not have a Japanese credit card. Can I use my credit card issued in my country?
- [Monthly SIM card/eSIM/pocket WiFi] When is the initial fee charged?
- [Monthly SIM card/eSIM/pocket WiFi] When is the monthly fee charged?
- [Monthly SIM card/eSIM/pocket WiFi] Why am I charged more than I thought?
- [Monthly SIM card/eSIM/pocket WiFi] What is Smart Pit?
- [Monthly SIM card/eSIM/pocket WiFi] What is the deposit? Why is it necessary when applying with the Smart Pit payment method?
- [Monthly eSIM] How do I change payment method?
- [Monthly eSIM] How do I Update My Credit/Debit Card Information?
- [Monthly SIM card/eSIM/pocket WiFi] What kind of payment methods are available?
- [Monthly eSIM] How do I change payment from Credit card to Smart Pit (paying cash at the convenience store)
- [Monthly eSIM] How do I change payment from Smart Pit to Credit card?
- How do I clear the unpaid bill on [Sakura Mobile My Page] after the due date (Credit Card)
- [Monthly SIM card/eSIM/pocket WiFi] How to use Smart Pit at convenience store (LAWSON / MINI STOP)
- [Monthly SIM card/eSIM/pocket WiFi] How to use Smart Pit at convenience store (Family Mart)
- [Monthly SIM card/eSIM/pocket WiFi] Can I subscribe without a credit card?
- [Monthly eSIM] Do you accept debit cards?
- [Monthly SIM card/eSIM/pocket WiFi] What do you mean by prorate? Is the first month prorated?
- [Monthly SIM card/eSIM/pocket WiFi] How Do I Check the Credit/Debit Card Information Registered?
- [Monthly eSIM] Can I cancel right after the start of my contract?
- What is the refund policy for monthly eSIM? Can I get a refund if I cancel my order?
- [Monthly SIM card/eSIM] I want to request an MNP / switch to another provider from Sakura Mobile (For Credit card/Smart Pit payment)
