Payment / Cancellation
- Do you require minimum length of contract?
- When is the initial fee charged?
- When is the monthly fee charged?
- Why am I charged more than I thought?
- How do I change payment method?
- What kind of payment methods are available?
- How do I change payment from Credit card to Smart Pit card (paying cash at the convenience store)
- How do I change payment from Smart Pit card to Credit card?
- What is Smart Pit?
- What is the deposit? Why is it necessary when applying with the Smart Pit payment method?
- How Can I Check the Smartpit Number on [Sakura Mobile My Page] ?
- How to use Smart Pit at convenience store (LAWSON / MINI STOP)
- How to use Smart Pit at convenience store (Family Mart)
- Can I subscribe without a credit card?
- How do I Update My Credit/Debit Card Information?
- Do you accept debit cards?
- I do not have a Japanese credit card. Can I use my credit card issued in my country?
- How do I clear the unpaid bill on [Sakura Mobile My Page] after the due date (Credit Card)
- How do I check my bill?
- What do you mean by prorate? Is the first month prorated?
- How Do I Check the Credit/Debit Card Information Registered?
- I want to request an MNP / switch to another provider from Sakura Mobile (For Credit card/Smart Pit payment)
- Can I cancel right after the start of my contract?
- What is the refund policy? Can I get a refund if I cancel my order?
- How do I terminate/cancel my eSIM contract?