Shipping / Pick up / Return
- When will my package be delivered to my pickup location?
- Can I track my order?
- When will my order be shipped?
- I will be using AirBnB / Vacation Rentals / Similar Service. What information do I need to provide?
- How do I receive the package at my hotel?
- Can I pick up at the airport?
- Is expedited shipping available?
- Can you deliver to a residence / AirBnb / my friend's house in Japan?
- Do you do international shipping?
- What do I need to pick up my order at the airport?
- Where can I pick up the order at the airport?
- If I missed my package at the airport, can you forward the package to my hotel / accommodations?
- I lost the return envelope. How should I return it?
- Where can I return the product at airport?
- If I forgot to return the devices before leaving Japan, what should I do?
- If I lose the return envelope, how should I return it?
- Is it easy to find a postbox?
- Do I pay for postage when I return?
- Can I return the items at the airport?
- Can I return the items at Shinjuku Office?