Shipping / Pick up / Return
- [Travel Pocket WiFi] When will my order be shipped?
- [Travel SIM Card / Pocket WiFi] Can I pick up at the airport?
- [Travel Pocket WiFi] How can I return the Travel Pocket WiFi?
- [Travel Pocket WiFi] When will my package be delivered to my pickup location?
- [Travel Pocket WiFi] Can I track my order for the Pocket Wifi shipping?
- [Travel Pocket WiFi] I will be using AirBnB / Vacation Rentals / Similar Service. Can I receive my order?
- [Travel Pocket WiFi] How do I receive my pocket Wifi order(s) at my hotel?
- [Travel SIM Card / Pocket WiFi] Is expedited shipping available?
- [Travel Pocket WiFi] What do I need to pick up my order at the airport?
- [Travel SIM Card / Pocket WiFi] Where can I pick up the order at the airport?
- [Travel pocket WiFi and Monthly SIM card/pocket WiFi] Can I return the items at the airport?
- Can I return the items at Shinjuku Office?
- If I missed my package at the airport, can you forward the package to my hotel / accommodations?
- [Travel pocket WiFi and Monthly SIM card pocket WiFi] Where can I return the product at airport?
- [Travel/Monthly pocket WiFi] If I forgot to return the devices before leaving Japan, what should I do?
- [Travel pocket WiFi] Do I pay for postage when I return?
- Is it easy to find a postbox for return?