Sakura Mobile FAQ

  1. Sakura Mobile
  2. Monthly eSIM
  3. General Inquiry

General Inquiry

  • What are the differences between a monthly eSIM and a monthly physical SIM?
  • How do I know if my phone is unlocked / SIM-free and supports the eSIM function?
  • I am a Travel VISA holder (permit less than 90 days of stay), can I subscribe monthly contracts?
  • Can I use your monthly eSIM on my device?
  • [Monthly eSIM] Can I use both your eSIM and my original (e)SIM at the same time?
  • Can I use my eSIM on multiple devices at the same time?
  • Can I get a test eSIM?
  • [Monthly eSIM] I am a U.S. Military member, what documents are needed for sign up?

For Travelers SIM / eSIM / WiFi

Physical SIM

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  • Pickup / Return
  • Compatibility
  • APN Settings

eSIM

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  • Installation
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Pocket WiFi

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  • Rental extension

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Voice+Data SIM / eSIM

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  • Pickup / Return
  • Calls and SMS rates
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Data only SIM / eSIM

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  • Pickup / Return
  • Compatibility
  • APN Settings
  • eSIM Setup

Pocket WiFi

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  • Pickup / Return

Home internet

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