Sakura Mobile FAQ
Sakura Mobile
TRAVEL PHYSICAL SIM
Lost / Damage
Lost / Damage
I have lost the device or parts (such as the Pocket WiFi, cable, etc., excluding the return envelope).
The package I received is damaged or has missing parts.
For Travelers
SIM / eSIM / WiFi
Physical SIM
Price
Pickup / Return
Compatibility
APN Settings
eSIM
Price
Installation
Compatibility
APN Settings
Pocket WiFi
Price
Pickup / Return
Rental extension
For Residents
Monthly Plans / Home Internet
For monthly contracts→
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Voice+Data SIM / eSIM
Price
Pickup / Return
Calls and SMS rates
Compatibility
APN Settings
eSIM Setup
Data only SIM / eSIM
Price
Pickup / Return
Compatibility
APN Settings
eSIM Setup
Pocket WiFi
Price
Pickup / Return
Home internet
Price
Pickup / Return
Use cases
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