Sakura Mobile FAQ

  1. Sakura Mobile
  2. Monthly SIM CARD
  3. Pick up / Return

Pick up / Return

  • How can I return the monthly SIM card?
  • [Monthly SIM card] Do I need to be present at the time of delivery?
  • [Monthly SIM card] How long does it take for the items to arrive?
  • Can I go to your Shinjuku office to make a contract?
  • [Monthly SIM card] I have not received the order yet. How do I check the order status?
  • [Monthly SIM card] How do I check the shipping status? (Sagawa / Japan Post Office)

For Travelers SIM / eSIM / WiFi

Physical SIM

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eSIM

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Voice+Data SIM / eSIM

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Data only SIM / eSIM

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Pocket WiFi

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Home internet

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