Payment / Cancellation
- [Monthly SIM card / eSIM / WiFi] How do I change my registered email address?
- Do you require minimum length of contract?
- When is the initial fee charged?
- I want to request an MNP (For Credit card/Smart Pit payment)
- When is the monthly fee charged?
- Why am I charged more than I thought?
- Are there any fees for issuing MNP?
- If I terminate in the middle of the month, will the monthly fee be prorated?
- What kind of payment methods are available?
- [Monthly SIM card] How do I change payment from Credit card to Smart Pit (paying cash at the convenience store)
- I have cancelled my service, but I still received a bill.
- [Monthly SIM card] How do I change payment from Smart Pit to Credit card?
- What is Smart Pit?
- What is the deposit? Why is it necessary when applying with the Smart Pit payment method?
- How Can I Check the Smartpit Card Number on [Sakura Mobile My Page] ?
- How to use Smart Pit at convenience store (LAWSON / MINI STOP)
- How to use Smart Pit at convenience store (Family Mart)
- Can I subscribe without a credit card?
- [Monthly SIM card] How do I Update My Credit/Debit Card Information?
- [Monthly SIM card] Do you accept debit cards?
- I do not have a Japanese credit card. Can I use my credit card issued in my country?
- [Monthly SIM card/eSIM] How do I clear the unpaid bill on [Sakura Mobile My Page] after the due date (Credit Card)
- [Monthly SIM card] How do I check my monthly bill?
- What do you mean by prorate? Is the first month prorated?
- How Do I Check the Credit/Debit Card Information Registered?
- Can I cancel right after the contract start?
- How do I terminate/cancel my monthly SIM card contract?
- How do I terminate/cancel my monthly Pocket WIFI plan?
