Sakura Mobile FAQ

  1. Sakura Mobile
  2. TRAVEL PHYSICAL SIM
  3. Initial Setting/trouble shooting for Travel SIM

Initial Setting/trouble shooting for Travel SIM

  • Is my device compatible with the travel SIM card?
  • Can I use my phone?
  • [Travel SIM card/eSIM] Can I use iMessage or SMS?
  • Can I use tethering / Hotspot / Internet Sharing with the travel SIM?
  • [Travel SIM Card] Are there any settings required to use the SIM card?
  • Can I make phone calls with the Travel SIM?
  • [Travel SIM Card] I did the setup as instructed, but I can not use the internet.
  • [Travel SIM card] Google Pixel Troubleshooting
  • [Travel SIM Card] What is APN?
  • [Travel SIM Card] How do I set APN on my device?
  • [Travel SIM Card] Do I need to set up APN in my iPhone?
  • [Travel SIM Card] The SIM card does not work, how do I fix it
  • [Travel SIM Card] I need to get a PUK code. How can I get it?
  • [Travel SIM Card] Can I use MMS with the Travel SIM?
  • Can I use VoIP apps? e.g. Skype, LINE, Whatsapp,...

For Travelers SIM / eSIM / WiFi

Physical SIM

  • Price
  • Pickup / Return
  • Compatibility
  • APN Settings

eSIM

  • Price
  • Installation
  • Compatibility
  • APN Settings

Pocket WiFi

  • Price
  • Pickup / Return
  • Rental extension

For Residents Monthly Plans / Home Internet

  • For monthly contracts→
  • Login

Voice+Data SIM / eSIM

  • Price
  • Pickup / Return
  • Calls and SMS rates
  • Compatibility
  • APN Settings
  • eSIM Setup

Data only SIM / eSIM

  • Price
  • Pickup / Return
  • Compatibility
  • APN Settings
  • eSIM Setup

Pocket WiFi

  • Price
  • Pickup / Return

Home internet

  • Price
  • Pickup / Return
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