Trouble Shooting
- [Monthly SIM card/eSIM] I need to get a PUK code. How can I get it?
- [Monthly SIM card] I received a PDP Authentication Error. What should I do?
- [Monthly SIM card/eSIM] How do I do age verification for my LINE account?
- How Do I Connect My Device to the UQ WiMAX WiFi?
- My monthly Pocket WiFi is lost/damaged. What should I do?
- My monthly SIM is damaged. Can I get a replacement?
- I lost my phone. Can I temporary hold the service so that my phone will not be used by someone else?
