Trouble Shooting
- I need to get a PUK code. How can I get it? - Long-term SIM card/eSIM
- I received a PDP Authentication Error. What should I do? - Long-term SIM card/eSIM
- How do I do age verification for my LINE account?
- How Do I Connect My Device to the UQ WiMAX WiFi?
- My Pocket WiFi is lost/damaged. What should I do?
- My long-term SIM is damaged. Can I get a replacement?
- I lost my phone. Can I temporary hold the service so that my phone will not be used by someone else?