If you wish to pay your monthly bills via credit card instead of cash, you will need to contact us.

Please review all of the necessary information below.

Payment change schedule

We can only process payment change requests for invoices that have not been sent out yet. For invoices that have already been sent to your email, the payment method will remain the same.

We cannot process payment change requests at all between the 25th~last day of the month.

If you send a request during this timeframe, we will complete the change once the month has changed.

Payment change procedure (Cash → Card)

Required information:

1. Deposit refund preference

2. Card information of the card that you wish to pay with

Deposit refund

At the beginning of your contract, you were asked to pay a certain amount of deposit. This deposit is not necessary for users who pay via credit/debit card, so we would like to refund the deposit in full.

This refund will be issued a few weeks after your first successful monthly payment via Credit Card.

Deposit refund methods:

1. PayPal - Please provide your PayPal email address

2. Direct bank transfer - Please provide your Japanese bank information

・Bank name:

・Branch name (For JP Post Bank, the 3-digit branch number (店番)):

・Account number (7 digits):

・Account type (normal/savings):

・Account holder's name (in Japanese characters):

Card registration

Once we receive your deposit refund information, we will send you a link to register the credit/debit card you wish to use for payments.

After we confirm the registration of your card, we will update your payment method in our system.

Contact us

If you wish to change your payment method, please contact us with the following information:

1. You wish to change your payment method from Cash (Smart Pit) to Credit Card

2. Your preferred refund method + Refund information as detailed above

We will follow up via email within 24 hours with further instructions.