It depends on:
- The product you would like to order
- Documents you have for signing up
- Payment method
- Pickup location
Voice + Data eSIM
Applying "In Japan"
1. Please find your best pickup place in the following table.
| Documents ＼ Payment method | Credit Card | |
|---|---|---|
| Passport (パスポート) |
・Airport ・Shinjuku Office ・Other counters |
・Shinjuku Office |
|
Driving history certificate (運転経歴証明書) |
||
|
Health Insurance card (健康保険者証・国民健康保険者証) |
||
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) |
||
| Residence Card (在留カード) |
・via email (Online) *if all conditions are fulfilled. |
・Shinjuku Office ・Delivery *to documented current address |
|
Special permanent resident certificate (特別永住者証明書) |
||
|
Japanese Driver’s license (運転免許証) |
||
|
Personal number card (個人番号カード) |
*Please click here to check each document's conditions before uploading it.
2. You will find how to receive your Voice and Data eSIM below.
| Pickup location | Pickup method |
|---|---|
| Via email (Online) | eSIM activation online with a QR code sent to your registered email |
| Airport | Pickup of a physical envelope (an eSIM activation paper is included) at the airport counter |
| Delivery | Delivery of a physical envelope (an eSIM activation paper is included) to a registered current Japanese address |
| Shinjuku Office / Other counters | Pickup of a physical envelope (an eSM activation paper is included) at the Shinjuku office / each counter |
Applying "Outside Japan"
If you sign up for our monthly eSIM service outside of Japan, you can receive the eSIM only by the following methods due to ID verification.
- Payment method: Credit / Debit Card
- A physical envelope pickup at our partner counter (in the airport or other major areas); the counter staff will check your ID in person.
Data Only eSIM
Applying "In Japan"
| Document Type | Pickup Method |
| Credit / Debit Card |
An eSIM activation QR code will be send via email upon your contract start date. (No physical pickup is required.) |
| Cash | Delivery of a physical envelope (an eSIM activation paper is included) to a registered current Japanese address |
Applying "Outside of Japan"
| Document Type | Pickup Method |
| Credit / Debit Card |
An eSIM activation QR code will be send via email upon your contract start date. (No physical pickup is required.) |
| Cash |
Cash payment is not available for this option. Please select credit card payment instead. |
