How to find available pickup locations
You can find the best pickup location by clicking each item name below.
Each table shows the available pickup locations based on your document type and payment method.
Voice and Data SIM card
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
|
Driving history certificate (運転経歴証明書) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) | ||
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Personal number card (個人番号カード) |
Voice and Data eSIM
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
|
Driving history certificate (運転経歴証明書) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) | ||
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Personal number card (個人番号カード) |
Data Only SIM card
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Driving history certificate (運転経歴証明書) | ||
|
Personal number card (個人番号カード) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Utility Bill + Passport (パスポート＋ 公共料金領収書) |
ー |
|
|
Juminhyo (住民票) + Passport (パスポート＋ 住民票) |
ー |
|
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) |
ー |
Data Only eSIM
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Driving history certificate (運転経歴証明書) | ||
|
Personal number card (個人番号カード) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Utility Bill + Passport (パスポート＋ 公共料金領収書) |
ー |
|
|
Juminhyo (住民票) + Passport (パスポート＋ 住民票) |
ー |
|
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) |
ー |
Monthly Pocket WiFi/ Home WiFi
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Driving history certificate (運転経歴証明書) | ||
|
Personal number card (個人番号カード) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Utility Bill + Passport (パスポート＋ 公共料金領収書) |
ー |
|
|
Juminhyo (住民票) + Passport (パスポート＋ 住民票) |
ー |
|
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) |
ー |
Document Conditions
Before uploading documents, please check the following.
- The name shown on the documents must match the name on your contract.
- The document should be within its valid period.
- Please make sure the photo of the document is clear, with no glare or blurring.
- *Delivery pickup: Any scanned or altered documents are not acceptable for the monthly application.
The acceptable condition for each document is as follows:
Passport (パスポート)
Conditions:
- The visa page is not acceptable. Please upload the main page of your passport.
- Please take a photo of your passport to see the whole image.
Residence Card (在留カード)
Conditions:
*For Voice and Data Products / Smart Pit × Delivery
- It must have your most recent address written on it. You need to go to the local City Hall to register or update your address.
- You cannot write the address yourself.
Special permanent resident certificate (特別永住者証明書)
Conditions:
*For Voice and Data Products / Smart Pit × Delivery
- It must have your most recent address written on it. You need to go to the local City Hall to register or update your address.
- You cannot write the address yourself.
Japanese Driver’s license (運転免許証)
Conditions:
- It must have your most recent address written on it.
Driving history certificate (運転経歴証明書)
Conditions:
- It must have your most recent address written on it.
Personal number card (個人番号カード)
Conditions:
- It must have your most recent address written on it.
*Only the front side should be uploaded.
Health Insurance card (健康保険者証・国民健康保険者証)
Conditions:
- It must have your most recent address written on it.
*You must physically cover the number parts (記号、番号、支番、保険者番号) as well as the QR/bar code with a piece of paper, etc.
*Please do not edit a photo and upload it as it is.
Utility bill + Passport (パスポート＋ 公共料金領収書)
Conditions:
- Name on the passport and the utility bill must be the same.
- Issued in Japan within 3 months
- Water, gas or electricity
- A proof of the fee is paid such as "Paid stamp by the convenience store" or "Already deducted from credit card" etc.
- It must have your most recent address written on it.
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」)
Conditions:
- The identification card and the certificate must be under the same name.
※ If you are staying in Japan under a diplomatic passport, please kindly provide an Embassy ID card AND a Certificate of Residential Address issued by the Ministry of Foreign Affairs of Japan - MOFA). You can find the application document here: https://www.mofa.go.jp/ms/po/page22e_000814.html
This certificate must be approved by your Embassy.
Example on the website: https://www.mofa.go.jp/files/000279035.pdf
