For Voice+Data SIM card
| Shipping to the address on your document | Pick up at our Shinjuku office | Pick up at the Airport counter※① | Pick up at other counters (Check ※② for counter list) |
|
|
Residence card (MUST submit both sides) |
〇 ・MUST show your current address |
〇 | 〇 | 〇 |
| Passport (including Japan Passport) | 〇 Passport + Utility Bill ※➄ |
〇 | 〇 | 〇 |
| US military ID ※③ | ✖ | 〇 | ✖ | 〇 |
|
Japanese driver's license |
〇 ・MUST show your current address |
〇 | 〇 | 〇 |
|
Japanese insurance card |
〇 ・MUST show your current address |
〇 | 〇 | 〇 |
| Japanese "My number card" (MUST submit both sides and cover the "My number" part) |
〇 ・MUST show your current address |
〇 | 〇 | 〇 |
|
Embassy ID card |
〇 ・MUST include the address proof※⑥ |
〇 | 〇 | 〇 |
For Data ONLY SIM card / Pocket WiFi
| Shipping to the address of your choice (including post office and military base) | Pick up at our Shinjuku office | Pick up at the Airport counter※① | Pick up at other counters (Check ※② for counter list) |
|
|
Residence card |
〇 | 〇 | 〇 | 〇 |
| Passport (including Japan Passport) | 〇 | 〇 | 〇 | 〇 |
| US military ID ※③ | 〇 | 〇 | ✖ | 〇 |
|
Japanese driver's license |
〇 | 〇 | 〇 | 〇 |
|
Japanese insurance card |
〇 | 〇 | 〇 | 〇 |
| Japanese "My number card" (MUST cover the "My number" part) |
〇 | 〇 | 〇 | 〇 |
|
Embassy ID card |
〇 | 〇 | 〇 | 〇 |
※① Only available at Narita, Haneda, and Kansai Airport. (Counter may be closed due to COVID-19, please contact us for more details)
※② Yokosuka / Yokota / Iwakuni pick up counter
・Yokosuka pick up counter(Near Yokosuka Central Station) → MAP
Office hours : Mon,Tue,Thu,Fri 10:00 – 12:00, 16:00 - 18:00 / Sat 10:00 – 12:00 / Wed, Sun, National Holiday(Japan) Close
・Yokota pick up counter (Near Fussa Station) → MAP
Office hours: Open 7 days a week 9:00 – 21:00
・Sasebo pick up counter (Near from back Gate) → MAP
Office hours: Weekdays 9:00 – 17:00 / Sat, Sun, American Holidays Close
・Iwakuni pickup counter (Near from Main Gate, Inside of Agent KAZ Co.) → MAP
Office hours : Mon,Wed,Thu,Fri 10:00 – 17:30 / Sat 10:00 – 16:00 / Sun,Tue,National Holiday(Japan) Close
・Okinawa office (Near Camp Foster) → MAP
※④ MUST cover the parts circled in RED!!! (If we can see the numbers, we will have to ask you to upload it again)
※➄ For the utility bill, we only accept water, electricity, or gas bills that were issued within 3 months in Japan.
This must be under your name and must have your current address on it.
Example of an electricity bill :
※⑥ The address proof document is called the "certificate of residential address in Japan".
You can find the application document here: https://www.mofa.go.jp/ms/po/page22e_000814.html
This certificate must be approved by your Embassy.
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