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What documents do I need for signing up? (Credit card payment)

Customer Support
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Voice+Data SIM card:

Please kindly provide either of the following documents.

Conditions: The document must be valid and has your most recent address on it.

1. Residence card (在留カード）- Both sides

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2. Passport + Utility bills issued within 3 months (Water, gas, electricity) - パスポート＋ 公共料金領収書３ヶ月以内に発行されたもの

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※Condition: Both documents must be under the same name

3. Special permanent resident certificate（特別永住者証明書）- Both sides

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4. Japanese Driver’s license （運転免許証）- Both sides

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5. Driving history certificate（運転経歴証明書）- Both sides

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6. Personal number card（個人番号カード）-  Front only

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7. Health Insurance card（健康保険者証・国民健康保険者証）- Both sides

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※You must cover the number parts (記号、番号、保険者番号) as well as the QR/bar code.

  

※ If you are staying in Japan under a diplomatic passport, please kindly provide an Embassy ID card AND a Certificate of Residential Address issued by the Ministry of Foreign Affairs of Japan - MOFA). You can find the application document here: https://www.mofa.go.jp/ms/po/page22e_000814.html
This certificate must be approved by your Embassy.

Example on the website: https://www.mofa.go.jp/files/000279035.pdf

 

Voice+Data SIM card (Office/Counter Pickup**) / Data Only SIM, Pocket WiFi:

Please kindly provide either of the following documents.

Conditions: The document must be valid.

1. Residence card (在留カード）- Both sides

mceclip0.png

2. Passport  - パスポート

mceclip1.png

※Condition: Both documents must be under the same name

3. Special permanent resident certificate（特別永住者証明書）- Both sides

mceclip2.png

4. Japanese Driver’s license （運転免許証）- Both sides

mceclip3.png

5. Driving history certificate（運転経歴証明書）- Both sides

mceclip4.png

6. Personal number card（個人番号カード）-  Front only

mceclip0.png

7. Health Insurance card（健康保険者証・国民健康保険者証）- Both sides

mceclip0.png

※You must cover the number parts (記号、番号、保険者番号) as well as the QR/bar code.

  

**PLEASE CHECK THE FOLLOWING PAGE FOR A LIST OF OUR PICKUP COUNTERS.

For Military members, please kindly check the following article:

I am a U.S. Military member, what documents are needed for sign up?

If you have any further questions regarding the required documents, please contact us.

 

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