Available Documents and Pickup Location Guide
The available pickup locations depend on your document type and payment method.
Click an item below to view a table showing the most suitable pickup location for you.
Voice and Data SIM card
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
|
Driving history certificate (運転経歴証明書) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) | ||
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Personal number card (個人番号カード) |
Voice and Data eSIM
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
|
Driving history certificate (運転経歴証明書) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) | ||
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Personal number card (個人番号カード) |
Data Only SIM card
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Driving history certificate (運転経歴証明書) | ||
|
Personal number card (個人番号カード) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Utility Bill + Passport (パスポート＋ 公共料金領収書) |
ー |
|
|
Juminhyo (住民票) + Passport (パスポート＋ 住民票) |
ー |
|
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) |
ー |
Data Only eSIM
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Driving history certificate (運転経歴証明書) | ||
|
Personal number card (個人番号カード) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Utility Bill + Passport (パスポート＋ 公共料金領収書) |
ー |
|
|
Juminhyo (住民票) + Passport (パスポート＋ 住民票) |
ー |
|
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) |
ー |
Monthly Pocket WiFi/ Home WiFi
*Click here to see the document conditions when you upload it.
| Document Type | Credit Card | |
|---|---|---|
| Passport (パスポート) |
|
|
| Residence Card (在留カード) |
|
|
|
Special permanent resident certificate (特別永住者証明書) | ||
|
Japanese Driver’s license (運転免許証) | ||
|
Driving history certificate (運転経歴証明書) | ||
|
Personal number card (個人番号カード) | ||
|
Health Insurance card (健康保険者証・国民健康保険者証) | ||
|
Utility Bill + Passport (パスポート＋ 公共料金領収書) |
ー |
|
|
Juminhyo (住民票) + Passport (パスポート＋ 住民票) |
ー |
|
|
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」) |
ー |
Document Conditions
Before uploading documents, please check the following.
- The name shown on the documents must match the name on your contract.
- The document should be within its valid period.
- Please make sure the photo of the document is clear, with no glare or blurring.
- *Delivery pickup: Any scanned or altered documents are not acceptable for the monthly application.
The acceptable condition for each document is as follows:
Passport (パスポート)
Conditions:
- The visa page is not acceptable. Please upload the main page of your passport.
- Please take a photo of your passport to see the whole image.
Residence Card (在留カード)
Conditions:
*For Voice and Data Products / Smart Pit × Delivery
- It must have your most recent address written on it. You need to go to the local City Hall to register or update your address.
- You cannot write the address yourself.
Special permanent resident certificate (特別永住者証明書)
Conditions:
*For Voice and Data Products / Smart Pit × Delivery
- It must have your most recent address written on it. You need to go to the local City Hall to register or update your address.
- You cannot write the address yourself.
Japanese Driver’s license (運転免許証)
Conditions:
- It must have your most recent address written on it.
Driving history certificate (運転経歴証明書)
Conditions:
- It must have your most recent address written on it.
Personal number card (個人番号カード)
Conditions:
- It must have your most recent address written on it.
*Only the front side should be uploaded.
Health Insurance card (健康保険者証・国民健康保険者証)
Conditions:
- It must have your most recent address written on it.
*You must physically cover the number parts (記号、番号、支番、保険者番号) as well as the QR/bar code with a piece of paper, etc.
*Please do not edit a photo and upload it as it is.
Utility bill + Passport (パスポート＋ 公共料金領収書)
Conditions:
- Name on the passport and the utility bill must be the same.
- Issued in Japan within 3 months
- Water, gas or electricity
- A proof of the fee is paid such as "Paid stamp by the convenience store" or "Already deducted from credit card" etc.
- It must have your most recent address written on it.
Identification card(By the Ministry of Foreign Affairs of Japan) (外務省の発行する 「身分証明票」)
Conditions:
- The identification card and the certificate must be under the same name.
※ If you are staying in Japan under a diplomatic passport, please kindly provide an Embassy ID card AND a Certificate of Residential Address issued by the Ministry of Foreign Affairs of Japan - MOFA). You can find the application document here: https://www.mofa.go.jp/ms/po/page22e_000814.html
This certificate must be approved by your Embassy.
Example on the website: https://www.mofa.go.jp/files/000279035.pdf
