Please contact us immediately for assistance.
If you lose any items before the end of the rental period, we will arrange to send you a replacement set as soon as possible.
The lost item will be charged as follows:
| Item | Price (JPY) |
|---|---|
| Pocket WiFi | 30,000 |
| Pocket WiFi (Screen Only) | 10,000 |
| Pocket WiFi (Back Cover Only) | 2,000 |
| AC adapter | 2,000 |
| USB cable | 1,000 |
| Portable case | 1,000 |
| Extra portable battery | 5,000 |
*If you have purchased the loss/damage insurance, the loss and damage fees will be discounted by 90%.
**The insurance will not be applied to unreturned items without a loss report.
