Yes, at Sakura Mobile, we provide full English support to make your experience hassle-free. All communication,  applications, documentation and account management are available in English, so you can handle everything easily.

Fiber Internet

For our Fiber Internet service, we also assist with interpretation/translation for building management and technicians. While the NTT technicians may not speak English, our team can help bridge communication gaps by providing interpretation over the phone to ensure smooth installation. Additionally, our Japanese staff will negotiate with building management companies to clarify and agree on installation terms, ensuring compliance with property rules.

Whether you’re new to Japan or not fluent in Japanese, we’re here to help with everything from building compatibility checks to installation. Contact us for support.