About the service

• Do you provide English support?
• Do I need to be a resident to apply for Monthly contracts?
• Is there a minimum length of contract?
• [Home Internet] Which plan is the best for my home internet needs?
• What is online consultation?

Coverage & Compatibility

• Is my device compatible with Sakura Mobile's Monthly SIM service?
• What is the coverage for Sakura Mobile's SIM/eSIM plans?
• What is the coverage area of the Monthly Pocket WiFi?
• [Monthly SIM card/eSIM] How do I check if my device supports 5G or not?
• Can I use the Monthly service outside of Japan?
• [Home Internet] Can I use Sakura Fiber Internet where I live?

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SIM/eSIM

• [Monthly SIM/eSIM] What are the differences between an eSIM and a physical SIM?
• How much is the calling rate for the Voice + Data plan?
• Can I make international calls and SMS?
• What is Sakura Dial?
• Can I use Voicemail if I have a Voice + Data plan?
• Can I use tethering / Hotspot / Internet Sharing with the monthly SIM/eSIM?

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Home Internet

• [Home Internet] What is Sakura Fiber Internet?
• [Home Internet] How does our 10 Gbps Fiber Internet service work?
• [Home Internet] What is the difference between Home WiFi Plan and Fiber Internet Plan?
• [Home Internet] How does the Home WiFi Device work?
• [Home Internet] Do I need to purchase a router for the Fiber Internet?
• [Home Internet] How fast is Fiber Internet?

See all 9 articles