- SIM-free device (Unlocked Device).
- Must be eSIM compatible.
If your device has EID number on Settings page, that means your device supports eSIM function.
To find an EID number on your device, please check the following page: Where do I find the EID number on my phone?
- Capable of receiving Docomo signals (band 1 and band 19 frequencies).
Band 1 (2100MHz): Most city areas
Band 19 (800MHz): Rural areas, mountains, lakes, islands, suburbs of Kyoto, Nara, and Hokkaido except for the following band 1 areas: Sapporo, North of Okinawa, and Takayama
For more details, please refer to our other FAQ page: How do I know if my phone is unlocked / SIM-free and supports the eSIM function?
You can check the Travel eSIM compatibility page to see if your device is compatible or not.
It is necessary to set up the APN to use the data in the eSIM. Please refer to our APN setup page for more instructions.