Pickup & Delivery

• [Travel SIM Card / Pocket WiFi] Can I pick up at the airport?
• [Travel] If I missed my package at the airport, can you forward the package to my hotel / accommodations?
• [Travel SIM/Pocket Wifi] When will my Travel order be shipped?
• [Travel SIM/Pocket Wifi] Can I pick up my order at the airport? Where are the counters?
• [Travel SIM/Pocket Wifi] What do I need to pick up my order at the airport?
• [Travel SIM/Pocket Wifi] Do you do international shipping?

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Return

• [Travel Pocket WiFi] My schedule has been changed. Do you accept early returns?
• [Travel Pocket WiFi] Where can I return my rental Pocket Wifi?
• [Travel pocket WiFi and Monthly SIM card/pocket WiFi] Can I return the items at the airport?
• [Travel Pocket WiFi] Can I return the items at Shinjuku Office?
• [Travel pocket WiFi and Monthly SIM card pocket WiFi] Where can I return the product at airport?
• [Travel Pocket WiFi] What should I do if I forgot to return the devices before leaving Japan?

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