Yes, we have a pickup/partner pickup counter at the following airports.
*Click an airport name to see the location details of the pickup counter.
Narita Terminal 1 South Wing
Open: Every day
Operating hours: from 6:30 AM to one hour after the final international flight arrival
Location: Narita Airport Terminal. 1 South Wing 1st floor (Arrivals), JAL ABC Counter
* Sakura Mobile orders cannot be picked up at the North Wing JAL ABC Counter.
Narita Terminal 2
Open: Every day
Operating hours: from 6:30 AM to one hour after the final international flight arrival
Location: Narita Airport Terminal 2, 1st floor (Arrivals), JAL ABC Counter.
Haneda International Terminal 3
Open: Every day
Operating hours: The counter is closed from 1 AM - 4 AM.
Location: Haneda Airport (Terminal 3) Arrival Lobby (2F), JAL ABC Counter.
Kansai International Airport Terminal 1
Operating hours: 6 AM - 11 PM (Every day)
Location: Kansai International Airport Arrival Lobby (Terminal 1, 1F), Sakura Mobile Counter.
Fukuoka Airport International Terminal
Operating hours: 7 AM - 9 PM (Every day)
Location: Fukuoka Airport International Terminal 1F Arrivals Lobby, Sakura Mobile Counter.
All counters are located at the Arrival Lobby after you have passed immigration.
*For other airports, you can pick up the order at the post office located inside the airport. Click here to find more.
Please present your passport and Booking Code at pickup, and ensure you have received all items before leaving the counter.
If you are unsure about where to pick up the order, please feel free to contact us.
