SIM/eSIM

• How do I set up my physical Monthly SIM card?
• How do I set up my Monthly eSIM?
• I've installed the Monthly eSIM but it doesn't work. What should I do?
• [Monthly SIM card/eSIM] Why does my SIM/eSIM not connect to data?
• [Monthly eSIM/SIM card] I received a PDP Authentication Error. What should I do?
• I accidentally deleted my Sakura Mobile Monthly eSIM. How can I reissue it?

See all 13 articles

Pocket WiFi

• How do I connect to the Monthly Pocket WiFi device?
• [Monthly Pocket WiFi] How much does the WiFi insurance cover if there is loss or damage?

Home Internet

• [Home Internet] How can I connect to the internet? (Fiber Internet)
• [Home Internet] What can I do with my speed/stability issues? (Fiber Internet)
• [Home Internet] How can speed issues / weak signal / connection are fixed? (Home WiFi)
• [Home Internet] How can I improve my connection with the Suggested Position feature? (Home WiFi)
• [Home Internet] Do you offer Range Boosters/Extenders for the Home Internet Router?
• [Home Internet] Can I use my own router for the Fiber Internet?

See all 10 articles