- You need to turn off Airplane Mode when installing an eSIM.
- If you are concerned about any charge for the international roaming service from your original provider, please turn off/take out your original SIM card first, then turn off Airplane Mode
There are 3 ways to install the eSIM on your device
Please check the table below to see which installation methods are available for your product.
QR code |
Installation link |
Manual installation |
|
|---|---|---|---|
| 3GB/day data eSIM, Fixed data eSIM | 〇 |
✕ |
〇 |
| Unlimited data eSIM | 〇 |
〇 |
〇 |
| 3GB/day voice+data eSIM | 〇 |
〇 |
〇 |
QR code
This is the most basic way to install the eSIM.
You can install the eSIM using the QR code that you issued. There are 2 ways for the QR code method.
- Scan the QR code with the camera app
For some devices, you cannot use the device camera to install the eSIM. In this case, please go to your device’s settings menu and click "Add eSIM" section.
- Long-press the QR code. By holding the QR code, you will see the menu section saying "Add eSIM". Please click to install the eSIM.
Installation link
This method cannot be used for 3GB/day data and Fixed data eSIM.
This is the easiest installation method of all, and we recommend doing this.
After you issue your QR code, you can find "Install eSIM directly" buttons.
Please click the button, and the installation will start immediately.
Unlimited data eSIM
After you select your device type, you can see the button and QR code.
3GB/day voice+data eSIM
Manual installation
If the above fails, please try the manual installation.
Firstly, please find where to enter the code.
For Android users
The settings may look slightly different depending on device models
For iPhone users
The settings may look slightly different depending on your iPhone model
3GB/day data eSIM, Fixed data eSIM
Unlimited data eSIM
3GB/day voice+data eSIM
You can find the information below the QR code for manual installation.
