Yes, for orders delivered to your hotel or residence.
We will email you a tracking code and a tracking link once your order has been shipped.
Orders are usually shipped about 5 days before your pickup or delivery date. This may vary during busy seasons.
For details, please see: How do I check the shipping status? (Sagawa / Japan Post).
Please note: Tracking is not available for:
- Airport pickup (except at New Chitose Airport and Chubu Centrair International Airport)
- Same-day express delivery within Tokyo’s 23 wards
