Sakura Mobile FAQ

  1. Sakura Mobile
  2. Account & Product Management - Monthly
  3. Data & Plan management

Data & Plan management

  • How do I change my monthly SIM/eSIM plan?
  • [Monthly eSIM] I need to use an eSIM on a new device, what should I do?
  • [Monthly SIM/eSIM] How can I use the 5G network option?
  • [Monthly SIM/eSIM] I want to pause my plan, but keep my current phone number. How can I do that?
  • [Monthly SIM/eSIM] How do I check my data/call usage?
  • [Monthly SIM/eSIM] How do I top up data for my Monthly SIM/eSIM plan?
  • [Monthly SIM/eSIM] What will happen after I use all of my high-speed data?
  • I am using a Monthly Pocket WiFi and I need to have more data this month. What do I do?
  • [Monthly SIM card/eSIM] Will any unused data be rolled over?
  • [Monthly Products] When will new data be allocated?
  • [Monthly Pocket WiFi] How do I change my Pocket WIFI plan?
  • [Monthly SIM/eSIM] Can I switch the type of plan I have (Data-ONLY ⇆ Voice+Data)?
  • [Monthly SIM card/eSIM] I want to change the type of SIM I have (SIM card ⇆ eSIM)

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