■ How to check your phone's iOS version
Although the interface is different depending on the iOS version of your phone. You can find the iOS version by following the steps below.
| 1. Open Settings. | 2. Find General. Tap on About. | 3. You will see the iOS version in Software Version. |
■ How to delete an existing profile
・ Up to iOS 14.8
The steps are as below.
| 1. Open Settings > General. | 2. Find Profile. | 3. Tap on the installed Profile. |
| 4. Tap on Remove Profile. |
5. Enter your phone's passcode. |
6. Tap on Remove. |
・ From iOS 15
| 1. Open Settings > General. | 2. Find VPN & Device Management. | 3. Tap on the installed Profile. |
| 4. Tap on Remove Profile. |
5. Enter your phone's passcode. |
6. Tap on Remove. |
■ How to reset network settings
・ Up to iOS 14.8
The steps are as below.
| 1. Open Settings > General. | 2. Find Reset iPhone. | 3. Tap on Reset Network Settings. |
| 4. Enter your phone's passcode. |
5. Tap on Reset Network Settings. |
|
・ From iOS 15
The steps are as below.
| 1. Open Settings > General. | 2. Find Transfer or Reset iPhone. | 3. Tap on Reset. |
| 4. Tap on Reset Network Settings. |
5. Enter your phone's passcode. |
6. Tap on Reset Network Settings. |